from 10:00 to 22:00 seven days a week

Terms of use

User Agreement

This User Agreement (hereinafter referred to as the "Agreement") governs the relationship between the online store m2k.com.ua (hereinafter referred to as the "Site") and users who use its services and information resources. By using our site, you agree to the terms and conditions set forth in this Agreement.

1. General Provisions

1.1. This Agreement regulates the procedure for the use of the functionality of the m2k.com.ua website by users, as well as the procedure for placing and fulfilling orders for the purchase of goods. 1.2. User – any individual or legal entity visiting the Website and/or performing actions to place an order. 1.3. Use of the website means the user’s full consent to this Agreement.

2. Registration and account

2.1. To place orders and access certain functions of the site, the user may create an account. 2.2. The user undertakes to provide accurate and up-to-date information upon registration. 2.3. The user is responsible for maintaining the confidentiality of their account login data. The Site Administration is not liable for damages resulting from unauthorized use of the account.

3. Placing orders

3.1. The User can place an order through the website interface, following the instructions for selecting products and arranging delivery. 3.2. All orders are subject to confirmation by the Website. The Administration reserves the right to refuse to place an order if the product is unavailable or for other reasons. 3.3. Product prices may change without prior notice, but the price indicated at the time of placing the order remains unchanged.

4. Rights and obligations of the parties

4.1. The Site Administration undertakes to:

  • Provide access to the site's services;
  • Process orders, deliver them and provide information about the order status;
  • Maintain confidentiality of information provided by users.

4.2. The User undertakes to:

  • Use the site in accordance with this Agreement and the legislation of Ukraine;
  • Do not provide false or incomplete information when registering or placing an order;
  • Pay for orders in accordance with the terms and conditions specified on the website.

5. Privacy Policy

5.1. All information provided by the user during registration or order placement is processed in accordance with the Privacy Policy, which is an integral part of this Agreement. 5.2. The Administration does not transfer personal data of users to third parties, except in cases provided by law.

6. Responsibility

6.1. The Site Administration shall not be liable for any failures in the Site's operation caused by technical faults, updates or other factors. 6.2. The Site Administration shall not be liable for any damage incurred by the user as a result of improper use of the site or violation of these terms.

7. Changes to the user agreement

7.1. The Administration reserves the right to change the terms of this Agreement unilaterally. All changes come into force from the moment of their publication on the website. 7.2. Continued use of the website after changes have been made means the user's consent to the updated terms.

8. Final Provisions

8.1. This Agreement is governed by the laws of Ukraine. All disputes arising in connection with the execution of this Agreement shall be resolved in accordance with the laws of Ukraine. 8.2. If one of the provisions of the Agreement is recognized as invalid, the remaining provisions shall remain in effect.

We work from 10:00 to 22:00 seven days a week

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