from 10:00 to 22:00 seven days a week

Return and Exchange Policy

Return/exchange of goods:

You have the right to return or exchange the goods, purchased at the M2K.COM.UA online shop, during 14 days since the moment of purchase. To return/exchange the goods is possible on the following terms:

  • The goods are not used, without visual damages (scratches, dust, dirt, etc) or any other sign of the usage;
  • Factory label, package integrity, all tags, and receipt are preserved.

If you wish to return/exchange the goods - please contact our manager to get detailed information about the further return/exchange procedure.


We are not responsible for the goods that were sent by the customer for return or exchange if our manager was not informed and if the return/exchange procedure was realized with violations.

We work from 10:00 to 22:00 seven days a week

Any questions?
Contact us.